Use the U.S. Department of Transportation Involuntarily Denied Boarding Compensation Calculator to determine the compensation you are entitled to for a delay resulting from being involuntarily denied boarding from an oversold flight under 14 CFR § 250.5. No email address or other contact information is required.
Compensation varies based on the duration of the flight delay and whether or not you are flying to an international destination. Maximum compensation is capped at $1,350 USD.
You do not have to be a US citizen or resident to be entitled to compensation for the delay. Your flight does have to originate from the United States. Flights departing from international destinations are ineligible, although you may be entitled to compensation for flights to/from the EU under EU Regulation 261/2004.
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Instructions and details are included below the calculator. The calculator will auto-update as you enter information about your flight.
Denied Boarding Compensation Calculator: Instructions and Explanations
Did your flight depart from an airport located within the US?
Answer “yes” if your flight departed from an airport located within the United States. Otherwise, answer “no.” Flights must originate from the US in order to be eligible for compensation.
Did your flight arrive at an airport located within the US?
Answer “yes” if your flight arrived at an airport located within the United States. Otherwise, answer “no.” Your compensation is affected by whether or not your flight destination is domestic or international.
Did you have a confirmed reservation for your flight?
You must have had a confirmed reservation for your flight, i.e., not standby, to be eligible for compensation.
Did you check in for your flight on time?
You are not entitled to compensation if you did not check in for your flight by the deadline published by the airline, which may vary based on the flight/destination type.
Did you arrive at your departure gate on time??
You must have been at your departure gate on time for boarding.
Were you involuntarily denied boarding for your oversold flight??
You must have been involuntarily denied boarding for your flight because it was oversold. This excludes delays not related to a flight being oversold, e.g., weather or mechanical issues, or if you voluntarily gave up your seat by accepting an airline's offer to bump you, usually for an airfare voucher.
This also excludes flights that experienced:
- aircraft change to smaller aircraft than scheduled
- weight and balance restrictions on aircraft with no more than 60 seats
- downgrade from higher class of service (you are due a refund of fare difference)
- charter flights that are not commercial or regularly scheduled
- small aircraft on scheduled flights with fewer than 30 passengers
What was the cost of your one-way fare for the flight?
Your compensation is partially based on the cost of your one-way airfare, including taxes and any mandatory fees, like carrier fuel surcharges.
How long was your flight delayed in reaching your destination?
Delays of one hour or less are not entitled to compensation. Delays of over one hour hours may be entitled to compensation based on the duration of the delay and whether the flight was to a domestic or international destination.
Denied Boarding Compensation Calculator: Results
The calculator displays the amount of compensation, in USD, to which you are entitled. The maximum compensation is $1,350.